Hi, I'm Tim Carter. I strive to sell the absolute best products here at Ask the Builder. In fact, I have developed all of them myself. I pretty much know you are going to be satisfied with whatever you buy from me.
Ask the Builder is a real business, not some invisible Internet store. It is very important to me that you have a great shopping experience and ultimately become a satisfied customer.
If you think you might become a regular customer, I urge you to subscribe to my newsletter . Why? I always offer Newsletter subscribers deep discounts on all new products. It is easy to sign up for the Newsletter and I NEVER share your email information with anyone. Just go right now to my website and you will find the sign up form by clicking on the Newsletter link in the yellow strip near the top of the page. Click Here to go to the form.
If my products do not satisfy you, I will refund your money or replace them at no cost to you. Different products have slightly different refund policies. For the most part, they are very generous and you have nothing to worry about. Click here to read the refund policy.
You can learn more about us by visiting AsktheBuilder.com.
Do you have a question or comment? Maybe you have an idea how I can improve my service. If so, I would love to hear from you. Or maybe, there was a slight problem with your order.
The way to get the fastest response is to call us: 888-537-8833 or 513-407-8727. A real human-being will almost always answer the phones from 8:30 am - 2:00 pm Eastern Time M-F. If you leave a voice mail, we listen to those first thing each day we are in the office. We take the weekend off to be with our families.
The second-best way is to email me. Send an email to customercare "at" askthebuilder.com. You need to use the @ symbol and put all the characters together. I don't do that here because the pesky Spammers will see that address and start to spam me.
You can mail me a traditional written letter. I love getting those - what a treat in today's electronic world! My address is:
DUNS Number: 962 166 307